
WHAT IS A BRAND?
A brand is often mistaken as a variety of different things and it’s important to understand its ambiguous nature. A brand is not simply the logo, nor the visual identity. A brand is not the product or service, the slogan or the advertising campaign. A brand is not even controlled by the company behind it.
Rather a brand is a collection of perceptions that reside in the mind of the viewer. It is the gut feeling people have about you. While you may not have direct control over your brand, you most certainly are its custodian. Every interaction a person has with you influences their perceptions.
The service experience, the product, customer service, slogans, ads, and even the way you walk into a room add to the perception of your company, service, or product. Your job is to cultivate, guard, and maintain a strong brand – the rewards of which are to consistently have loyal fans and customers, as well as, increase a preference toward you, over another person in your line of work.
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I truly hope that you enjoy this Brand Planner and more importantly put it to use. Feel free to share it with others, using the share icons above. If you have any questions or feedback please be sure either reach out directly (for privacy) or leave your public feedback or comments here. Also, if you prefer a PDF hard copy with all six sections and with the questions above, you may download it here.